Technical Writer (TW)

January 31, 2025 (Early applications will be given preference)

Dhaka

We are looking for a highly experienced technical writer who will be responsible for preparing instruction manuals, white papers, case studies and Academic papers with the main goal to communicate complex, technical information following guidelines of the given context, while maintaining high quality of writing. The incumbent will be responsible for doing extensive research on a given topic to produce writing that can be acceptable in high level research publishing platforms. Ability to do research, Attention to detail, accuracy of information and Grammer, authenticity of the writing (plagiarism check) and ability to produce relevant visuals (graphs/charts/infographics) to support the writing are the must have skills for this role. He/she may also work with the Product Team, Development Team, Program Management Team and Sales Team to prepare the necessary technical documentation required for ReliSource and its clients. The writing skills must include but not limited to: Academic papers, Reseach papers, Journals, white papers, User Manuals, Product Installation Guides, Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), Request for Proposals (RFPs), Company Documents, Annual Reports, and Help Files. A strong sense of responsibility, accountability, proactiveness and good communication skills is a must for this position. Please DO NOT APPLY if you do not possess such skills.

As a whole, we are looking for a dynamic individual capable of consistently delivering & exceeding expectations in the following:

• Bachelor’s or Master’s degree in Computer Science, Engineering or equivalent.
• Educational requirement is flexible (Minimum Bachelor’s degree) for applicants with excellent academic and research-based writing portfolio.

• 3-5 years of proven working experience in technical writing of product documentation.
• Basic familiarity with the SDLC and software development.
• Experience and ability to use a range of visual presentation tools such as MS Excel charts, Tableau, Keynote, Prezi and some analytical & statistical software packages.

• Research paper Writing
• Academic paper writing
• White paper writing
• Technical Content Writing
• Standard Operating Procedures (SOPs) Writing.
• Service Level Agreements (SLAs) Writing.
• Requirement Documentation and other product documentation.

• 4-5 years of proven working experience in the relevant field.
• Experience working with Google workspace tools (Docs, sheets, slides, drawing, drive, etc) and MS office package (MS word, Excel, PowerPoint, OneDrive, teams, etc.)
• Working with the C-level and Managerial team to come up with research-based writings on wide variety of science and technology topics.
• In depth understanding and experience of Academic papers, Research papers, Journals writing and required acceptance criteria in different science and technology paper publishing platforms.
• Doing independent research on topics to propose writing topics on science and technological development.
• Generate innovative ideas for content and workflow solutions, while working both independently and collaboratively as part of a team.
• Independently gather information from the internet and subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Collaborate with subject matter experts in order to ensure that specialized topics are appropriately addressed and discussed.
• Producing graphs, charts and infographics to support writings.
• Incorporating feedback and changes as necessary.
• Ability to produce high quality writing that has minimal plagiarism without help of AI tools.

• The ability to handle multiple tasks concurrently, meet tight deadlines and work in a fast-paced environment.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and visuals.
• History of published Journals or papers in reputed platforms is a plus.
• A portfolio of technical writings will be an added advantage.
• Ability to relate with a diverse group of people.
• Strong aptitude to learn and understand new topics, tools and technologies.

1. Very competitive salary and long-term benefits with excellent career opportunity in a focused & stable organization.
2. Great opportunity to work with global companies.
3. A healthy work environment with opportunity to learn from a number of highly skilled engineers.
4. Weekend: Saturday and Sunday.

If you believe you are the right candidate, then send your CV along with a cover letter to career@relisource.com on or before January 31, 2025. Please put the code “TW_15112024” in the email’s subject.

Your Cover Letter must include answers of the following questions:

• What does ReliSource do?
• How does this position align with your career path?
• And what values can you bring to the organization?

Answer to these 3 questions should not exceed a maximum of 150 words each.

IMPORTANT: Emails without “TW_15112024” in the subject line and Resumes without cover letter & photograph will be automatically discarded.